Acknowledge
Your request is acknowledged the same business day, with a named HPI contact.
Health Plus InternationalPeople · Care · ComplianceRequest Workers Healthcare workforce support · Sydney and regional NSW
Qualified people. Ready for care.
Health Plus International helps healthcare, aged-care and disability-service employers find, prepare, deploy and retain suitable workers. We combine workforce sourcing with qualification and credential checks, onboarding coordination, deployment support and early retention follow-up.
Same dayRequest acknowledgement
24 hoursFacility contact and initial response
06Healthcare and care workforce streams
NSWSydney, regional and selected remote locations
What Health Plus International does
Find the right people.
Prepare them well.
Help them stay.
We support employers that need qualified healthcare and care workers—and professionals looking for suitable opportunities.
For employers, HPI turns a vacancy or workforce shortage into a clear pathway from role definition and sourcing through to readiness, mobilisation and early-placement support.
For workers, HPI reviews experience, availability and role-specific evidence before presenting suitable opportunities across Sydney, regional NSW and selected remote locations.
How it works
From workforce request to supported commencement.
Employers can begin with one urgent vacancy or a recurring workforce need. HPI keeps the role, credentials, responsibilities, readiness and mobilisation requirements visible throughout the process.
Submit a workforce requestInitial response
We will contact your facility and provide an initial response within 24 hours of receiving your workforce request.
Ready & match
Suitable professionals move through role-specific credential, readiness and availability checks.
Deploy & support
Mobilisation is coordinated and the engagement moves into structured early-placement support.
What HPI actually provides
One workforce need.
Clear support from request to retention.
Source and match
Find the right people
We start with the employer, service, role, location, roster and timing—then attract and match people against that verified requirement.
- Employer and role brief
- Targeted workforce sourcing
- Availability and role matching
- Employer selection support
Readiness and compliance
Check and prepare
We coordinate role-specific qualification, registration, screening, work-right, experience and practical-readiness checks before commencement.
- Qualification and registration review
- Screening and work-right checks
- Role-based readiness
- Outstanding-action visibility
Commencement and support
Deploy and retain
We coordinate agreed mobilisation and early-placement support, then track the experience and retention measures included in the engagement.
- Onboarding coordination
- Deployment support
- Early-placement follow-up
- Retention and experience review
Roles we support
Healthcare and care workers
matched to real service needs.
Six workforce streams for healthcare, aged care, disability, community and selected remote settings across Sydney and regional NSW.
Enrolled Nurses
Ahpra-registered enrolled nurses for defined healthcare, aged-care, community, regional and remote pathways.
Assistants in Nursing
Trained clinical support staff prepared for ward, residential and community care.
Aged Care Workers
Certificate III and IV qualified workers for residential and consumer-directed care.
Support Workers
Person-centred support for in-home care, day programs and community services.
Allied Health
Selected OT, physiotherapy, psychology, podiatry and dietetics professionals.
Remote & Site Health
Selected health personnel for regional, remote and industrial settings, subject to verified scope and project controls.
Existing coverage networkRegional NSW Workforce Map
Far west focusInland focusRegional hubsWorkforce pathways
Where we work
Sydney plus six regional
focus areas.
Supporting defined workforce pathways across metropolitan Sydney, the coast, inland communities and the far west.
Far West NSW
Broken Hill · Menindee · Wilcannia · Tibooburra
Western NSW
Dubbo · Bourke · Walgett · Lightning Ridge · Cobar
Murrumbidgee
Griffith · Wagga Wagga · Deniliquin · Hay
Hunter New England
Tamworth · Armidale · Moree · Narrabri · Inverell
Northern NSW
Lismore · Grafton · Ballina · Casino · Byron Bay
Mid North Coast
Port Macquarie · Coffs Harbour · Kempsey · Taree
HPI Workforce Development Framework™
Nine stages.
Scaled to the need.
The complete system behind HPI engagements—from immediate deployment through to sustainable workforce transformation.
Plan
Demand, gaps and priorities
Attract
Targeted talent pathways
Ready
Credentials and capability
Develop
Role-based CPD and capability
Deploy
Match and mobilisation
Support
Early-placement stability
Retain
Experience and continuity
Lead
Workforce leadership
Transform
System improvement
Staff CPD & workforce capability
Learning designed to be used.
HPI provides and coordinates structured continuing professional development for its staff and approved participating workforce cohorts. Learning is planned around the role, supported with evidence and reviewed for practical application.
Explore HPI CPDCPD complements—rather than replaces—professional registration requirements, employer or facility induction, supervision and local competency assessment.
Plan
Learning needs, role requirements and annual objectives are defined before activities are assigned.
Learn
Accessible, role-relevant learning is delivered or coordinated through approved educators and content.
Evidence
Completion, active learning time, assessment and reflection are recorded in a controlled learning record.
Apply
Supervision, observation, audit or competency checks are used where the role and risk require them.
Performance and proof
Measured from request
to retention.
Every engagement begins with agreed baselines and reporting definitions. Claims are published only when supported by verified evidence.
Time to shortlist
Request accepted → qualified shortlist
Time to readiness
Candidate enters pathway → deployment-ready
Credential completion
Required checks completed correctly
Deployment conversion
Accepted candidates successfully mobilised
90-day retention
Deployed professionals remaining at 90 days
Experience
Employer and healthcare-professional satisfaction
Community-connected delivery
Workforce pathways need more than matching.
Where a programme includes community participation or settlement support, HPI works with the Multicultural Communities Support Centre (MCCSC) through clearly defined responsibilities.
Health Plus International
Healthcare workforce accountability
Multicultural Communities Support Centre (MCCSC)
Community and settlement connection
- Community outreach and inclusion
- Participant navigation
- Settlement and local connection
- Referral-based community support
Responsibilities are confirmed for each engagement. HPI retains healthcare workforce, employer, compliance and contractual accountability within its agreed scope.
Our Service Charter
Respect in every interaction.
Compliance in every decision.
Our service promise
We will treat you with respect, communicate honestly, protect your information and put compliance before speed.
This charter explains what employers, healthcare professionals, applicants and partners can expect from Health Plus International—and what we ask from the people and organisations who work with us.
We respond to immediate workforce needs while supporting readiness, mobilisation, professional experience and retention. Fast communication never means weak checks or false certainty.
Respectful service
We listen, communicate professionally and treat every person with dignity.
Clear communication
We explain the process, what we need, what happens next and any material delay.
Fair and inclusive access
We assess relevant requirements fairly and consider reasonable adjustments.
Compliance-led delivery
We never bypass registration, screening, work-right, credential, employment or safeguarding requirements to move faster.
Privacy and consent
We explain why information is needed and handle it carefully for defined purposes.
Honest expectations
We do not promise a job, worker, visa, registration result, start date or placement outcome we cannot substantiate.
Response standards
When you should
hear from us.
Standard operating hours are 8:30 am–5:00 pm Sydney time, Monday–Friday, excluding NSW public holidays. A contract or agreed service level may set different requirements.
After-hours urgent coverage
Outside standard hours, emergency roster coverage applies only under an engagement-specific SLA with a nominated urgent channel. General HPI contact channels are not a 24/7 emergency service.
General enquiryAcknowledgement within 1 business day
Employer workforce requestWe will contact your facility and provide an initial response within 24 hours of receiving your request
Application or registrationReceipt confirmed within 1 business day
Progress updateUpdates at agreed milestones, with material delays explained
Reasonable adjustmentAcknowledgement within 2 business days and discussion of practical options
Complaint or privacy concernAcknowledgement within 2 business days; target outcome within 10 business days or a progress update
Acknowledgement and triage standards do not guarantee that a suitable healthcare professional, role or placement will be available within a fixed period.
For professionals and applicants
Clear pathways. No false promises.
- We explain the pathway and evidence required for each opportunity.
- We only present or deploy people when applicable mandatory requirements are addressed.
- We seek appropriate permission before sharing confidential information.
- We communicate honestly when a role changes, closes or cannot progress.
- Training or qualification bridging is voluntary and does not guarantee employment or placement.
Working together
Your rights and responsibilities.
- Expect respect, inclusion, clear information, privacy-conscious handling and accessible communication.
- Provide accurate, current and complete information.
- Tell us promptly if availability, credentials, work rights or circumstances change.
- Treat HPI personnel, clients, candidates and partners respectfully.
- Raise concerns early so we can respond and improve.
Feedback and complaints
Help us improve.
You can give a compliment, suggestion or complaint without being disadvantaged for speaking up in good faith. We handle concerns respectfully and as confidentially as practicable, and take immediate action where safety, privacy or serious misconduct may be involved.
Send feedback or a complaint
Tell us what happened, when it happened, who was involved if known, how it affected you and the outcome you are seeking. Using HPI's process does not prevent you from seeking independent advice or contacting an appropriate regulator or authority.
Community-connected delivery
Read the full HPI Service Charter Where a programme includes community engagement or settlement connection, HPI may work with the Multicultural Communities Support Centre (MCCSC) under a written arrangement. MCCSC does not make HPI's employer, credential, deployment or clinical-workforce decisions.
For facilities & services
Need qualified workers?
Tell us the role, setting, location, urgency and likely duration. We aim to acknowledge complete requests the same business day and complete initial triage within one business day.
Submit a Workforce RequestFor healthcare workers
Looking for your next opportunity?
Register for healthcare, aged-care, disability and community-service opportunities across Sydney, regional NSW and selected remote locations—subject to verified vacancies and role requirements.
Apply & Upload RésuméEmployer workforce request
Tell us what your
service needs.
Submit a practical workforce brief for healthcare, aged care, disability, community or regional service needs. HPI will review the requirement and contact you to clarify scope, compliance and timing.
- 01Same-business-day acknowledgement target
- 02Initial triage within one business day
- 03Compliance-led workforce planning
Healthcare worker registration
Bring your skills.
We'll help you move.
Register for opportunities across Sydney, regional NSW and selected remote locations. Tell us where you can work, attach your résumé and our workforce team will review your experience.
- 01Private résumé upload
- 02Credential-led review
- 03Location and role matching
What we coordinate
Compliance is not an afterthought.
- 01Ahpra registration verification
- 02NDIS Worker Screening where required
- 03Aged-care screening and banning-order checks
- 04National Police and WWCC coordination
- 05Credential, work-right and scope confirmation
- 06Employment, pay, insurance, supervision and mobilisation responsibilities